Privacy Policy

Last updated: December 16, 2025

1. Information We Collect

Account Information

When you create an account, we collect:

• Email address
• Password (encrypted)
• Company/business name (optional)
• Phone number (if you enable two-factor authentication)

Business Data

To provide our services, we store the data you enter into VendHub:

• Inventory information (products, quantities, prices)
• Client/location information
• Sales and transaction records
• Route and service data
• Financial records (expenses, commissions)

Usage Information

We automatically collect certain information when you use VendHub:

• Device type and browser information
• IP address
• Pages visited and features used
• Date and time of access

2. How We Use Your Information

We use your information to:

• Provide and maintain the VendHub platform
• Process your subscription and payments
• Send important service updates and notifications
• Provide customer support
• Improve our services and develop new features
• Ensure security and prevent fraud

3. Data Storage and Security

Your data is stored securely using Google Firebase infrastructure, which provides:

• Encryption in transit (TLS/SSL)
• Encryption at rest
• Regular security audits
• SOC 2 Type II compliance

We implement additional security measures including secure authentication, access controls, and regular backups.

4. Data Sharing

We do not sell your personal information. We may share data with:

• Service Providers: Third parties that help us operate our platform (e.g., payment processors, hosting providers)
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger, acquisition, or sale of assets

5. Your Rights

You have the right to:

• Access your personal data
• Correct inaccurate data
• Delete your account and data
• Export your data
• Opt out of marketing communications

6. Cookies

We use essential cookies to:

• Keep you signed in
• Remember your preferences
• Ensure security

We do not use third-party advertising cookies.

7. Data Retention

We retain your data for as long as your account is active. If you delete your account, we will delete your personal data within 30 days, except where we are required to retain it for legal purposes.

8. Children's Privacy

VendHub is not intended for users under 18 years of age. We do not knowingly collect information from children.

9. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of significant changes by email or through the platform.

10. Contact Us

If you have questions about this privacy policy or your data, please contact us at: